TURKEY EMERGENCY NUMBERS AND HELPLINE IN ENGLISH

Revised January, 2020 – Resource, Turkey iResidence
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ANNOUNCEMENT EMERGENCY 112: ALL EMERGENCY NUMBERS IN 2020 HAS BEEN COLLECTED UNDER THE ROOF OF 112. EVEN IF YOU CALL 155 IN ISTANBUL, 112 FALLS INTO THE EMERGENCY CALL CENTER OFFICES IN TURKEY.
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TURKISH EMERGENCY NUMBER FOR FOREIGNERS HELP
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Emergency phones are on for 24 hour basis. The short numbers 3 digits are always free. For other numbers, a regular telephone tariff fee is usually paid.
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112 GENERAL EMERGENCY HELP LINE
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This is the number to reach the police emergency center. According to the type of emergency case, the police inform other locations (e.g. the fire department).
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OLD TURKISH EMERGENCY NUMBERS

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  • Police Distress 117. This is the number to reach the police emergency center.
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  • Fire Department 118. You can reach the fire station with this number.
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  • First Aid / Lifeguard 144. The lifeguard center is reached by this number. The number 144 should only be dialed when emergency assistance and an ambulance are required, or when the situation cannot be fully predicted (e.g. after an accident).
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    For other health problems, it is necessary to first refer to a family physician. There is also always an emergency room service for some of the family physicians outside of working hours.
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  • On-duty Pharmacy 0800 300 001. With this number, you can find out which Eczane provides emergency services (on-duty pharmacy) in 1.000 districts in Turkey. There are also medicine available outside of working hours.
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  • Emergency Dentistry Service 0848 261 261. With this number, one can find out which dentist provides emergency services in the canton of Aargau. Note: this number is only open on weekends and public holidays.
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  • Poisoning Emergency Phone Number 145. To the person who has ingested something poisonous or is suspected of ingesting something poisonous, doctors and experts help with this trick. These people explain what to do in case of poisoning. But in life-threatening situations, you need to dial emergency line 144 immediately. More information about poisons and poisoning can be found on the website.
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  • Counseling for adults 143. In Italian German French and English languages.This hotline is for people who want to talk to someone about any problems. This place can also be searched in crisis situations as well as all other concerns and problems. The interview is reliable and confidential (anonymous).
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  • Counseling for children and young people 147. This number telephone line for children and teenagers who want to talk to someone about any kind of problem (German, French and Italian languages). This place can also be searched in crisis situations as well as all other concerns and problems. Experts can be reached 24 hours a day. The interview is reliable and confidential (anonymous). It is also possible to contact via Email or chat.
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  • Parent Emergency Helpline 0848 35 45 55. Through the parent emergency helpline experts advise parents and others about raising children. If the person is unable to cope with his or her problems with children, if this situation becomes severe and if he or she is concerned for his or her own child or another child, he or she receives help via the emergency helpline.
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    If the person suspects that their child or another child has been psychologically or physically abused, the parent may also refer to the emergency helpline. Interviews are confidential and confidential on request (anonymous). It is also possible to contact via Email. The parent emergency helpline cannot help with health-related matters.
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  • Domestic Violence (Women) 062 823 86 00. Provides 24-hour counseling and support for women and victims of domestic violence. Family members and specialist people can also contact this center. Interviews are confidential and confidential on request (anonymous). More detailed information about domestic violence (also for men exposed to it) is available.

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NEED MORE HELP YIMER 157
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For information about e-ikamet Residence permit application in progress or lost ID card, you may call YIMER 157 govt migration hotline.
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Foreigners can find answers to all questions they ask about issues, on Visa and entered Turkey, Residence permit, International protection and Temporary protection, provides life-saving service for the foreigners who are Victims of migrant smuggling at sea, uninterrupted service for the identification of Victims of human trafficking and rescue operations in Turkey.
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Over 1 million questions asked-and-answered. YIMER 157 serves all foreigners living in Turkey for 24 hours a day, 7 days a week, and available in 6 languages.
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NEED MORE HELP ALO 199
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For information about Turkish driver’s license, Turkish National ID, e-Passport application in progress or lost ID card, you may call ALO 199 population hotline. To report an incident visit ALO 199 live chat official website.
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Foreigners can find answers to all questions they ask about issues on, Turkish Identity Card, Turkish Driver License, and Biometric Passport transactions in Turkey. Call direct 199 from inside Turkey or dial the operators +90 312 591 2100.
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  • ALO 199 serves all foreigners living in Turkey
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  • 24 hours a day, 7 days a week
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  • Available in 6 languages (English, German, French, Russian, Persian, Arabic)


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